01753 905 001 hello@colamp.co.uk

Returns Policy

At Colamp Limited, we take pride in creating bespoke designs that are tailored to your specific requirements. As a result, we do not accept returns on our products. We understand the importance of customer satisfaction and strive to ensure that you are completely satisfied with your design.

Our team puts significant effort into understanding your needs and preferences, and we work diligently to create a final piece that aligns with your specifications. To ensure your satisfaction, we may even design and produce prototypes whenever possible. This allows us to address any concerns or make necessary adjustments before the final product is completed.

We encourage open communication throughout the design process. If you have any questions, concerns, or requests for modifications, please reach out to our customer support team. We are committed to working closely with you to ensure that the final piece meets or exceeds your expectations.

Please note that due to the personalised nature of our work, we are unable to accept returns or offer refunds once the design has been approved and production has commenced. We appreciate your understanding in this matter.

If you have any further inquiries regarding our returns policy or any other aspect of our services, please do not hesitate to contact us. We are here to assist you and ensure your satisfaction with our bespoke designs.

Thank you for choosing Colamp Limited.